Refund Policy

中文

Last updated: 2026-07-04

This English translation is provided for convenience. If there is any inconsistency, the Chinese version prevails.

1. Billing Model

  • The service is prepaid: you top up a balance, and each use is billed at actual cost and deducted from that balance.

2. Consumed Usage

  • Amounts already deducted for actual AI calls are not refundable.

3. Unused Balance

  • You may request a refund of your unused balance. We will refund it through the original payment channel (Stripe).
  • Fees charged by third-party payment processors are not covered by the refund.
  • How to request: email andrewlikeworld@gmail.com and include your account email address.

4. Processing Time

  • We process requests as soon as possible after receiving them; arrival time depends on the payment channel, typically several business days.

5. Exceptions

  • If we find abuse, fraud, or violations of the Acceptable Use Policy, we reserve the right to refuse the refund and terminate the account.

See also Privacy Policy · Terms of Service · Acceptable Use Policy